SHIPPING POLICY

All orders are shipped using Australia Post. Orders are generally shipped within 2-3 business days.
Please note that we only ship to Australia, New Zealand and USA at this time

Flat rate shipping Australia:
Under $100: $8.95 (standard) $13.95 (Express)
Over $100: Free standard postage or $13.95 Express
Over $120: Free Express postage

Flat rate shipping New Zealand:
Under $130: $15 standard postage
Over $130: Free standard postage

Flat rate shipping United States of America:
Under $170: $26.95 standard postage
Over $170: Free standard postage

RETURN POLICY

We accept returns up to 14 days after delivery, if the item is unused and in its original condition, and we will refund the full order amount minus the shipping costs for the return.

In the event that your order arrives damaged in any way, please email us as soon as possible at poppyfayestore@gmail.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.